Managing Quality / Third Edition

Contributor(s):

Dale Barrie G

Material type:

TextPublication details: Blackwell Publishing, 1999Edition: 3rdDescription: 472ISBN:

631214100

Summary: This book provides readers with an appreciation of the concepts and principles of TQM, and is a wide-ranging source of reference for the many associated tools, techniques and systems. The Development of Total Quality Management (TQM), Levels of TQM Adopting, The Business Context of TQM, Designing for Quality, Quality Costing, The Introduction of TQM, Managing Service Quality, Supplier Development, Sustaining TQM, Quality Management Systems and Tools and Techniques, Quality Function Deployment, Design of Experiments, Statistical Process Control, Benchmarking, Teams and Teamwork, TQM Through Continuous Improvement, Index.

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Books	MC Athens Campus Library	658.5/62 DAL (Browse shelf(Opens below))	1	Available	9780000023209

This book provides readers with an appreciation of the concepts and principles of TQM, and is a wide-ranging source of reference for the many associated tools, techniques and systems. The Development of Total Quality Management (TQM), Levels of TQM Adopting, The Business Context of TQM, Designing for Quality, Quality Costing, The Introduction of TQM, Managing Service Quality, Supplier Development, Sustaining TQM, Quality Management Systems and Tools and Techniques, Quality Function Deployment, Design of Experiments, Statistical Process Control, Benchmarking, Teams and Teamwork, TQM Through Continuous Improvement, Index.

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Managing Quality / Third Edition