Finding the Front Office Employee Characteristics that Influence Customer Satisfaction Customer in Three-Star and Five-Star Hotels in Athens/Bachelor Thesis: BA (HONS) International Hospitality Management
Finding the Front Office Employee Characteristics that Influence Customer Satisfaction Customer in Three-Star and Five-Star Hotels in Athens/Bachelor Thesis: BA (HONS) International Hospitality Management
- 2019
- 193
Abstract, Acknowledgements, Introduction, The Greek Tourism Sector and Its Importance, Hospitality Industry and Hotel Categorization, Research Questions, Literature Review, Research Methodology and Design, Introduction, Research Design, Hotels Chosen for Sampling, Data Collection, Data Analysis, Discussion, Conclusion, Results of the Survey, Recommendations, Limitations, References, Appendixes.
Abstract, Acknowledgements, Introduction, The Greek Tourism Sector and Its Importance, Hospitality Industry and Hotel Categorization, Research Questions, Literature Review, Research Methodology and Design, Introduction, Research Design, Hotels Chosen for Sampling, Data Collection, Data Analysis, Discussion, Conclusion, Results of the Survey, Recommendations, Limitations, References, Appendixes.