Factors That Influence Customer Satisfaction in Spa Services/The Case of the Greek 4* Hotels in the Metropolitan Area of Athens
Factors That Influence Customer Satisfaction in Spa Services/The Case of the Greek 4* Hotels in the Metropolitan Area of Athens
- 2019
- 75
Introduction, Literature Review, Spas Growth, Managers' Perception of Quality, Efforts to Increase Spas Popularity, Reasons to Visit a Spa Center, Customer Satisfaction, Service Quality and Customer Satisfaction: Connection, Research Methodology, Research: General Information, Methodological Approaches: General, Methodological Approaches: Quantitative, Methodological Approaches: Qualitative, Data Presentation - Findings, Data Analysis, General, Questionnaire Analysis, Interviews Analysis, Recommendations, Conclusion, Personal Perspective, References, Appendices.
Introduction, Literature Review, Spas Growth, Managers' Perception of Quality, Efforts to Increase Spas Popularity, Reasons to Visit a Spa Center, Customer Satisfaction, Service Quality and Customer Satisfaction: Connection, Research Methodology, Research: General Information, Methodological Approaches: General, Methodological Approaches: Quantitative, Methodological Approaches: Qualitative, Data Presentation - Findings, Data Analysis, General, Questionnaire Analysis, Interviews Analysis, Recommendations, Conclusion, Personal Perspective, References, Appendices.