The Service Focus / Developing Winning Game Plans for Service Companies (Record no. 3336)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01380cam a22001934a 4500 |
| 005 - ΗΜΕΡΟΜΗΝΙΑ ΚΑΙ ΩΡΑ ΤΕΛΕΥΤΑΙΑΣ ΕΝΗΜΕΡΩΣΗΣ | |
| Πεδίο ελέγχου | 20250605164112.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| Πεδίο ελέγχου σταθερού μήκους | 250528s ||||||||||||||||||||||||d |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 17942 |
| 020 ## - ISBN | |
| ISBN | 155623239 |
| 040 ## - ΠΗΓΗ ΚΑΤΑΛΟΓΟΓΡΑΦΗΣΗΣ | |
| Φορέας πρωτότυπης καταλογογράφησης | MC Athens Campus Library |
| Γλώσσα καταλογογράφησης | Ελληνικά, Μοντέρνα (1453-) |
| Modifying agency | MC Athens Campus Library |
| Κανόνες περιγραφικής καταλογογράφησης | AACR2 |
| 245 1# - ΤΙΤΛΟΣ ΚΑΙ ΔΗΛΩΣΗ ΥΠΕΥΘΥΝΟΤΗΤΑΣ | |
| Τίτλος | The Service Focus / Developing Winning Game Plans for Service Companies |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Don Jones-Irwin, |
| Date of publication, distribution, etc. | 1990 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 262 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | A comprehensive guide for service managers who are formulating a strategy to compete in today's changing world economy. The Concepts, The Big Difference: Service Versus Manufacturing Companies, The Tools: A Framework for Strategic Analysis, Missing: A Strategic Direction, Where are We?, A Strategic Assessment: Markets and Customers and Human Resources and Technology/ Operations/ Facilities and Finance and Innovation, Strategic Conclusions and Directions, Where are We Going?, Achieving Sustainable Competitive Advantage, Markets and Customers; Human Resources; Innovation, Technοlogy/ Operations/ Facilities and Finance, Measuring Superior Performance: Results, How Do We Get There?, Implementation: The Eνvironment for Change, Managing Change: A Strategy for Implementation, ''Paint the Mountain'': Our Visitors Sustain Us, Appendix: The Competitive Performance Index, Index. |
| 700 1# - ΠΡΟΣΘΕΤΗ ΑΝΑΓΡΑΦΗ--ΦΥΣΙΚΟ ΠΡΟΣΩΠΟ | |
| Personal name | Shaw John C |
| 9 (RLIN) | 4236 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Τύπος τεκμηρίου | Βιβλιοθήκη | Τρέχουσα τοποθεσία | Barcode | Αριθμός εισαγωγής | Ημερομηνία απόκτησης | Ταξιθετικό σύμβολο | Αριθμός αντιτύπου | Κατάσταση απόσυρσης | Κατάσταση χαμένου | Κατάσταση κατεστραμμένου | Μη δανεισμός | Σύνολο δανεισμών | Ημερομηνία τελευταίας εμφάνισης | Η τιμή ισχύει από |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Books | MC Athens Campus Library | MC Athens Campus Library | 9780000033352 | 1714 | 05/06/2025 | 658.4/012 SHA | 1 | 05/06/2025 | 05/06/2025 |