This book is ideal for MBA students and undergraduate and postgraduate students on management, business and computer courses concerned with IT and its management. Introduction: Information Management, Information Technology: Leveraging the Business, Is Your CIO Adding Value?, Understanding the CEO-CIO Relationship, IT as a Basis for Sustainable Competitive Advantage, Assessing IT Productivity: Any Way Out of the Labyrinth?, Decision Support Systems for Strategic Decision-Making, Organizing for Development and Delivery, Configuring the IS Function in Complex Organizations, Information Systems Organization: The Roles of User and Specialists, Managing Strategic Technology Projects, The Development and Implementation of Systems: Bridging the User-IS Gap, Management and Risk in Major Information Technology Projects, Does Radical Reengineering Really Work? Issues in Strategic Projects, Sourcing Information Technology, The Value of Selective IT Sourcing, IT Outstanding in Europe and the USA: Assessment Issues, Emerging Technology Issues, Information Systems in Global Businesses, Key Trends: Capabilities and Learning, Index.