Total Quality Management / Second Edition
Material type:
TextPublication details: Prentice Hall, 1999Edition: 2ndDescription: 536ISBN: - 136394035
| Item type | Current library | Call number | Copy number | Status | Barcode | |
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MC Athens Campus Library | 658.5/62 BES (Browse shelf(Opens below)) | 1 | Available | 9780000011046 |
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Principles and Practice, Introduction, Leadership, Customer Satisfaction, Employee Involvement, Continuous Process Improvement, Supplier Partnership, Performance Measures, Tools and Techniques, Statistical Process Control, Quality Systems, Benchmarking, Quality Function Deployment, Quality by Design, Experimental Design, Taguchi's Quality Management, Products Liability, Failure Mode and Effect Analysis, Total Productive Maintenance, ISO 1400, Management Tools, Appendix, References, Index.
Principles and Practice, Introduction, Leadership, Customer Satisfaction, Employee Involvement, Continuous Process Improvement, Supplier Partnership, Performance Measures, Tools and Techniques, Statistical Process Control, Quality Systems, Benchmarking, Quality Function Deployment, Quality by Design, Experimental Design, Taguchi's Quality Management, Products Liability, Failure Mode and Effect Analysis, Total Productive Maintenance, ISO 1400, Management Tools, Appendix, References, Index.
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