The Balanced Scorecard / Translating Strategy Into Action
Material type:
TextPublication details: Harvard Business School Press, 1996Description: 326ISBN: - 875846513
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MC Athens Campus Library | 658.4/012 KAP (Browse shelf(Opens below)) | 1 | Available | 9780000033222 |
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An innovative management perspective that can be used to translate strategy for growth into operational terms. Preface, Measurement and Management in the Information Age, Why Does Business Need a Balanced Scorecard?, Measuring Business Strategy, Financial Perspective, Customer Perspective, Internal-Business-Process Perspective, Learning and Growth Perspective, Linking Balanced Scorecard Measures to Your Strategy, Structure and Strategy, Managing Business Strategy, Achieving Strategic Alignment: From Top to Bottom, Targets and Resource Allocation and Initiatives and Budgets, Feedback and the Strategic Learning Process, Implementing a Balanced Scorecard Management Program, Appendix: Building a Balanced Scorecard, Index.
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