The author provides a step-by-step guide to his three-stage model of counselling - a systematic approach designed to facilitate life skills in others and to help them to change how they feel, think, communicate and act. Preface, introduction, Create Communication Skills and Feeling, Create Mind Skills, The Life Skills Counselling Model, The Relating Stage, Pre-Counselling Contact, Listening Skills, Show Understanding Skills, The Understanding Stage, Clarity Problems Skills, Assess Thinking, Assess Communication and Actions, Agree on a Shared Analysis of Problems, The Changing Stage, Plan Interventions, Deliver Interventions, Interventions for Thinking, Interventions for Communication and Actions, Interventions of Feelings, Systematic Desensitization, Negotiate Homework, Conduct Middle Sessions, End and Client Self-Helping, Further Considerations, Ethics in Practice and Training, Diversity-Sensitive Counselling and Helping, Supervision, Personal Counselling and Continuing Professional Development, References, Index.