This book provides a clear and detailed exposition of this increasingly important business subject, equipping students and practitioners alike with the tools to perform at both an operational and a strategic level. Preface, Acknowledgements, Learning and Development in Context, Introducing Learning and Development, National Policy and Framework, The Internal Strategic Framework, The Business Partnership, Adding Value, Achieving Impact, The Business Partnership, Issues of professionalism and Ethics, Establishing Roles and Standards, Organizing the Led Function, Managing Finance and Marketing and Records, Harnessing New Technology, Learning and Development in the Smaller Organization, Developing Performance and Potential, Achieving a Developmental Performance Management Process, Facilitating Planned Learning Events: An Eight Stage Process, Building for the Future, Developing Careers, Developing Managers, Aiding and Sustaining Change, Generating and Managing Knowledge, Enhancing Strategic Progress, International Policy Frameworks, Building Strategic Capability, Appendices, References, Index.