Human Resource Management for the Hospitality Industry
Material type:
TextPublication details: Van Nostrand Reinhold, 1990Description: 346ISBN: - 442318596
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MC Athens Campus Library | 647.94/068/3 DRU (Browse shelf(Opens below)) | 1 | Available | 9780000054111 |
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| 646.7/242/092 FIS Vidal Sassoon / Fifty Years Ahead | 647.94'068 STU Hotel and Lodging Management / An Introduction: Second Edition | 647.068 CAS Housekeeping Management | 647.94/068/3 DRU Human Resource Management for the Hospitality Industry | 647.94/068/4 CLA International Hospitality Management / Concepts and Cases | 647.94/068/8 ABB Hospitality Sales and Marketing / Fourth Edition | 647.94/068/8 KOT Marketing for Hospitality and Tourism / Fourth Edition |
Preface, Acknowledgements, Introduction, Human Resource Functions, Staffing, Analyzing and Designing Jobs, Training, Evaluating Employees, Working Successfully with Unions, Emloyee Compensation, Health and Safety, Managing Staff, The Nature of Management and Leadership, Communicating, Developing a Positive and Motivating Organizational Climate, Managing a Diverse Work Force, Building a Team, Managing Change and Resolving Conflicts, Disciplining Employees, Delegation, Managing Service, Appendices, Training Resources, An Accident Prevention Guide, Safety Self-Inspection Form, Basic Requirements of the Fair Labor Standards Act, Recognition and Incentives and Awards: Where to Get Help, Index.
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