Social networks are transforming how people communicate, work, and play. This comprehensive new edition highlights this new technology and scores of others that are changing how organizations operate and compete in the current global environment. IT in the Organization, IT Support of Organizational Performance, Information Technologies: Concepts and Management, IT Infrastructure, Data Management: Data and Databases and Warehousing, Networking: Discovery and Communication and Collaboration, The Web Revolution, E-Business and E-Commerce, Mobile and Wireless and Pervasive Computing, Organizational Applications, Transaction Processing and Functional Applications and Integration, Enterprise Systems, Interorganizational and Global Information Systems, Managerial and Decision Support Systems, Knowledge Management, Business Intelligence and Corporate Performance Management, Management Decision Support and Intelligent Systems, Implementing and Managing IT, IT Strategy and Planning, Information Technology Economics, Acquiring IT Applications and Infrastructure, Security, Glossary, Index.