The essential practical guide to management. Introduction, Communicating Clearly, Learning the Basics, Exchanging Information, Acquiring More Skills, Communicating for Results, Managing Time, Understanding Time, Planning for Success, Making Instant Changes, Managing for Time of Others, Making Decisions, Analyzing Decision-Making, Reaching a Decision, Implementing a Decision, Delegating Successfully, Understanding Delegation, Delegating Effectively, Monitoring Progress, Improving Skills, Motivating People, Analyzing Motivation, Rewarding Achievement, Managing Teams, Setting Up a Team, Working for the Future, Managing Meetings, Preparing for a Meeting, Chairing a Meeting, Presenting Successfully, Delivering a Presentation, Handling an Audience, Negotiating Successfully, Conducting a Negotiation, Interviewing People, Preparing for an Interview, Managing Change, Planning Change, Consolidating Change, Minimizing Stress, Dealing with Stress at Work, Taking Action at Home, Acknowledgements, Index.