Preface, Acknowledgements, Introduction, Management: An Overview, The Manager's Diverse Environment, Social Responsibility and Business Ethics, Decision Making and Planning, Managerial Decision Making, The Planning Process, Strategic Planning, Organizing, The Organizing Process and the Informal Organization, Organizing Concepts and Organizational Structure, Human Resource Management and the Staffing Function, Influencing, Motivation, Leadership, Communication, Group Performance and Team Building and Conflict, Power and Organizational Politics and Stress, Corporate Culture and Change and Development, Controlling, The Controlling Processes and Techniques, Total Quality Management, Special Topics, Management in the Multinational Environement, Production and Operations Management, Management Information Systems, Glossary, References, Name and Company and Subject Index.

Preface, Acknowledgements, Introduction, Management: An Overview, The Manager's Diverse Environment, Social Responsibility and Business Ethics, Decision Making and Planning, Managerial Decision Making, The Planning Process, Strategic Planning, Organizing, The Organizing Process and the Informal Organization, Organizing Concepts and Organizational Structure, Human Resource Management and the Staffing Function, Influencing, Motivation, Leadership, Communication, Group Performance and Team Building and Conflict, Power and Organizational Politics and Stress, Corporate Culture and Change and Development, Controlling, The Controlling Processes and Techniques, Total Quality Management, Special Topics, Management in the Multinational Environement, Production and Operations Management, Management Information Systems, Glossary, References, Name and Company and Subject Index.