This book offers a comprehensive introduction to the themes and Functions of management within a clear process framework of planning, organising, leading and controlling. Preface, Acknowledgements, Managing in Organisations, Models of Management, Innocent Drinks, Skills, Organisation Cultures and Contexts, Managing Internationally, Corporate Responsibility, BP, Skills Development, Planning, Decision Making, Strategic Management, Managing Marketing, The Virgin Group, Organisation Structure, Human Resource Management, Information Technology and e-business, Managing Change and Innovation, The Royal Bank of Scotland, Influence and Power, Motivation, Communication, Communication, Teams, W.L. Gore and Associates in Europe, Performance Measurement and Control, Finance and Budgetary Control, Managing Operations and Quality, Tesco, Glossary, References, Index of Subjects and Names.