TY - BOOK AU - Lahiff M.James AU - Penrose M.John TI - Business Communication / Strategies and Skills Fifth Edition SN - 135311128 PY - 1997/// PB - Prentice Hall N1 - Introduction, An Overview of Communication in Business, Cultural Diversity, Strategies for Written Communication, Persuasive Letters, Memoranda, Short Reports and Proposals, Strategies for Oral Communication, Nonverbal Communication, Public Presentations, Visual Support, Communication and Conflict, Career Strategies, Writing a Resume, Interwing for a Job N2 - Introduction, An Overview of Communication in Business, Cultural Diversity, Strategies for Written Communication, Persuasive Letters, Memoranda, Short Reports and Proposals, Strategies for Oral Communication, Nonverbal Communication, Public Presentations, Visual Support, Communication and Conflict, Career Strategies, Writing a Resume, Interwing for a Job ER -