TY - BOOK AU - Katz Bernard AU - Mercury TI - Turning Practical Communication into Business Power SN - 1852520841 PY - 1989/// N2 - In this book, Bernard Katz provides the reader with a range of practical communication skills. The Physical Company Environment, What is Going on in the Company, Making an Excellent Presentation, Audio-Visual Impact, Professionalism on the Phone, Public Relations, Dealing with Colleagues, Conducting Meetings, Report Writing, Pep Talk, Recommended Reading, Index ER -