Effective Communication for Modern Business
- Mcgraw Hill Book Company, 1994
- 204
This book examines communication at work and is a comprehensive guide to the concepts and techniques essential for successful communication in any business situation today. Preface, The Overall Structure, Aspects of Communication, The Spoken Word, Listening, Negotiations and Negotiating, Presentations and Presenting, The Written Word, Business Documents, The Other Ways, Style and Other Issues, Images and Icons and Information, Index.