TY - BOOK AU - Baguley Phil TI - Effective Communication for Modern Business SN - 77078276 PY - 1994/// PB - Mcgraw Hill Book Company N2 - This book examines communication at work and is a comprehensive guide to the concepts and techniques essential for successful communication in any business situation today. Preface, The Overall Structure, Aspects of Communication, The Spoken Word, Listening, Negotiations and Negotiating, Presentations and Presenting, The Written Word, Business Documents, The Other Ways, Style and Other Issues, Images and Icons and Information, Index ER -