TY  - BOOK
AU  - Hayes Mike
AU  - Tomes Anne
TI  - Operations Management / Principles and Practise
SN  - 136390633
PY  - 1993///
PB  - Prentice Hall
N2  - The broad range of applications from manufacturing to service industries are covered, and special effort is made to cover the major controversies surrounding rival systems in a challenging and positive approach.  The Operations Manager, The Product and the Consumer, Machines - The Process and the Cost, People - Motivation and Organization, Materials Management and Logistics, Systems and Diagnostics, The Quality Revolution, Forecasting - From Predictions to Plans, Projects - Planning and Implementation, Scheduling - The Nitty Gritty, Scheduling - The Grand Plan, The Strategic Manager, Index
ER  -