TY - BOOK AU - Noori Hamid AU - Radford Russell TI - Production and Operations Management / Total Quality and Resposiveness SN - 71135286 PY - 1995/// PB - Mcgraw Hill Book Company N1 - Setting the Stage: Positioning for Quality, Satisfying the Customer, Designing and Building Fast-Response Organizations, Planning and Controlling in Fast-Response Organizations, A Look and a Look Forward, Appendices N2 - Setting the Stage: Positioning for Quality, Satisfying the Customer, Designing and Building Fast-Response Organizations, Planning and Controlling in Fast-Response Organizations, A Look and a Look Forward, Appendices ER -