Juran on Leadership for Quality / An Executive Handbook 

 -  The Free Press,  1989 
 - 378 
<br/><br/>Preface, Acknowledgements, Quality: A Continuing Revolution, How to Think About Quality, Quality Improvement, Quality Planning, Quality Control, Strategic Quality Management, Operational Quality Management, The Work Force and Quality, Motivation for Quality, Training for Quality, Epilogue, Glossary, References, Index. 
<br/><br/> Preface, Acknowledgements, Quality: A Continuing Revolution, How to Think About Quality, Quality Improvement, Quality Planning, Quality Control, Strategic Quality Management, Operational Quality Management, The Work Force and Quality, Motivation for Quality, Training for Quality, Epilogue, Glossary, References, Index. 
<br/><br/><label>ISBN: </label>29166829