Beyond TQM 

 -  John Wiley & Sons, Ltd,  1993 
 - 306 
<br/><br/>Preface, Philosophy and Principles and Methods, TQM as it Stands Today, A New Understanding of Management Today, A New Understanding of TQM, Case Studies, Exercises and Games, Index. 
<br/><br/> Preface, Philosophy and Principles and Methods, TQM as it Stands Today, A New Understanding of Management Today, A New Understanding of TQM, Case Studies, Exercises and Games, Index. 
<br/><br/><label>ISBN: </label>471939676