TY  - BOOK
AU  - Flood Louis Robert
TI  - Beyond TQM
SN  - 471939676
PY  - 1993///
PB  - John Wiley & Sons, Ltd
N1  - Preface, Philosophy and Principles and Methods, TQM as it Stands Today, A New Understanding of Management Today, A New Understanding of TQM, Case Studies, Exercises and Games, Index
N2  - Preface, Philosophy and Principles and Methods, TQM as it Stands Today, A New Understanding of Management Today, A New Understanding of TQM, Case Studies, Exercises and Games, Index
ER  -