TY - BOOK AU - Janal S.Daniel TI - Online Marketing Handbook / How to Sell, Advertise, Publicize, and Promote Your Products and Services on the Internet and Commercial Online Systems SN - 442020589 PY - 1995/// PB - Van Nostrand Reinhold N2 - Everything you want to know in order to use the internet, the World Wide Web and commercial online services to your business' best marketing advantage. Preface, Acknowledgements, Getting Up Speed on the Information Superhighway, Essentials of Online Marketing, Market Research, Becoming a More Effective Marketer, Making the Sale, Online Shopping, Building Relationships with E-mail, Marketing Tools for Building Relationships, Building Relationships with Customer Service, The Future, Appendix, Glossary, Index ER -