TY - BOOK AU - Piercy Nigel TI - Market-Led Strategic Change / Transforming the Process of Going to Market SN - 75064382 PY - 1997/// PB - Butterworth Heinemann N2 - This book provides usable insights and advice on how to establish, develop, deliver and sustain long-term customer satisfaction which can be the only guaranteed road to survival and success. The Customer Imperative, What Going to Market is About: Defining the Strategic Pathway, The Real Issues to Manage in Going to Market, Making Market Strategy Happen, Index ER -