Operations Management / Principles and Practice 

 - 1st 
 -  Prentice Hall,  1993 
 - 338 
<br/><br/> The broad range of applications from manufacturing to service industries are covered, and special effort is made to cover the major controversies surrounding rival systems in a challenging and positive approach.  The Operations Manager, The Product and the Consumer, Machines - The Process and the Cost, People - Motivation and Organization, Materials Management and Logistics, Systems and Diagnostics, The Quality Revolution, Forecasting - from Predictions to Plans, Projects - Planning and Implementation, Scheduling - The Nitty Gritty, Scheduling - the Grand Plan, The Strategic Manager, Index. 
<br/><br/><label>ISBN: </label>136390633