TY - BOOK AU - Aitken Iain TI - Value-Driven IT Management / Commercializing the IT Function SN - 750659254 PY - 2003/// PB - Butterworth Heinemann N2 - This book explains how huge sums are wasted by companies and governments on poorly aligned, poorly justified and poorly managed IT projects based on wishful thinking cost and benefit assumptions and that even successful projects rarely seem to realize the benefits promised. Introduction, Defining Goals, Optimizing Effectiveness, Optimizing Cost-Efficiency, Measuring Success, Conclusion, Appendix, Index ER -