TY  - BOOK
AU  - Seeger Matthew W
AU  - Sellnow Timothy L
AU  - Ulmer Robert R
TI  - Effective Crisis Communication / Moving from Crisis to Opportunity
SN  - 9781412980340
PY  - 2011///
PB  - Sage Publications
N1  - Preface, The Lessons, Defining Crisis Communication, Lessons on Managing Crisis Uncertainty, Lessons on Effective Crisis Leadership, Appying the Lessons, Examples of Success and Failure in Industrial Accidents, Examples of Success and Failure in Response to Terrorism, Examples of Success and Failure During Financial Crises, The Oportunities, Learning through Failure, Responding to the Ethical Demands of Crisis, Index
N2  - Preface, The Lessons, Defining Crisis Communication, Lessons on Managing Crisis Uncertainty, Lessons on Effective Crisis Leadership, Appying the Lessons, Examples of Success and Failure in Industrial Accidents, Examples of Success and Failure in Response to Terrorism, Examples of Success and Failure During Financial Crises, The Oportunities, Learning through Failure, Responding to the Ethical Demands of Crisis, Index
ER  -