The Balanced Scorecard / Translating Strategy Into Action 

 -  Harvard Business School Press,  1996 
 - 326 
<br/><br/> An innovative management perspective that can be used to translate strategy for growth into operational terms.  Preface, Measurement and Management in the Information Age, Why Does Business Need a Balanced Scorecard?, Measuring Business Strategy, Financial Perspective, Customer Perspective, Internal-Business-Process Perspective, Learning and Growth Perspective, Linking Balanced Scorecard Measures to Your Strategy, Structure and Strategy, Managing Business Strategy, Achieving Strategic Alignment: From Top to Bottom, Targets and Resource Allocation and Initiatives and Budgets, Feedback and the Strategic Learning Process, Implementing a Balanced Scorecard Management Program, Appendix: Building a Balanced Scorecard, Index. 
<br/><br/><label>ISBN: </label>875846513