Hotel Front Office Management / Fourth Edition 

 -  John Wiley And Sons, Inc,  2007 
 - 470 
<br/><br/> Introducing to Hotel Management, Hotel Organization and the Front office Manager, Effective Interdepartmental Communications, Property Management Systems, Systemwide Reservations, Revenue Management, Guest Registration, Managing the Financials, Guest Checkout, Preparation and Review of the Night Audit, Managing Hospitality, Training for Hospitality, Promoting In-House Sales, Security, Executive Housekeeping, Glossary, Index. 
<br/><br/><label>ISBN: </label>471687103