TY  - BOOK
AU  - Drummond Karen Eich
TI  - Human Resource Management for the Hospitality Industry
SN  - 442318596
PY  - 1990///
PB  - Van Nostrand Reinhold
N2  - Preface, Acknowledgements, Introduction, Human Resource Functions, Staffing, Analyzing and Designing Jobs, Training, Evaluating Employees, Working Successfully with Unions, Emloyee Compensation, Health and Safety, Managing Staff, The Nature of Management and Leadership, Communicating, Developing a Positive and Motivating Organizational Climate, Managing a Diverse Work Force, Building a Team, Managing Change and Resolving Conflicts, Disciplining Employees, Delegation, Managing Service, Appendices, Training Resources, An Accident Prevention Guide, Safety Self-Inspection Form, Basic Requirements of the Fair Labor Standards Act, Recognition and Incentives and Awards: Where to Get Help, Index
ER  -