TY - BOOK AU - Naylor John TI - Introduction to Operations Management / Second Edition SN - 273655787 PY - 2002/// PB - Financial Times - Prentice Hall N2 - This book provides a comprehensive coverage of operations management for those who come to the subject for the first time. Production and Operations in Context, Scope of Operations Management, Technology and Operations Management, Planning and Control, Studying Work, Location and Layout, Facility Location, Maintenance, Capacity Management, Supply Chain Management, Project Management, Quality and Operations Improvement, Quality Management, Investigating and Controlling Quality, Index ER -