TY - BOOK AU - Champy James AU - Hammer Michael TI - Reengineering the Corporation / A Manifesto for Business Revolution SN - 9781857880977 PY - 2007/// PB - Nicholas Brealey Publishing N2 - This book describes how the radical redesign of a company's processes, organization and culture can achieve a quantum leap in performance, helping corporations save millions more, raise their customer satisfaction still higher, and grow more nimble. Prologue: Reengineering for the Twenty-first Century, The Crisis That Will Not Go Away, Reengineering: The Path to Change, Rethinking Business Processes, The New World at Work, The Enabling Role of Information Technology, Who Will Reengineer, The Hunt for Reengineering Opportunities, The Experience of Process Redesign, Embarking on Reengineering, Succeeding at Reengineering, Epilogue, Index ER -