TY  - BOOK
AU  - Evans James R
AU  - Lindsay M.William
TI  - The Management and Control of Quality / Second Edition
SN  - 314008640
PB  - West Publishing Company
N2  - The Quality System, The Management System, The Technical System: Quality Measurement, The Technical System: Quality of Design and Performance, The Technical System: Quality of Conformance, Appendixes
ER  -