TY - BOOK AU - Peters J.Thomas AU - Waterman H.Robert TI - In Search of Excellence / Lessons from America's Best-Run Companies SN - 446385077 PY - 1984/// PB - Warner Books N1 - Acknowledgements, Preface, Introduction, The Saving Remnant, Successful American Companies, Toward Ne Theory, The Rational Model, Man Waiting for Motivation, Back to Basics, Managing Ambiguity and Paradox, A Bias for Action, Close to the Customer, Autonomy and Entrepreneurship, Productivity Through People, Hands-On and Value Driven, Stick to the Knitting, Simple Form and Lean Staff, Simultaneous Loose-Tight Properties, Notes, Index N2 - Acknowledgements, Preface, Introduction, The Saving Remnant, Successful American Companies, Toward Ne Theory, The Rational Model, Man Waiting for Motivation, Back to Basics, Managing Ambiguity and Paradox, A Bias for Action, Close to the Customer, Autonomy and Entrepreneurship, Productivity Through People, Hands-On and Value Driven, Stick to the Knitting, Simple Form and Lean Staff, Simultaneous Loose-Tight Properties, Notes, Index ER -