TY  - BOOK
AU  - Oakland John
TI  - TQM TEXT WITH CASES
SN  - 9780750639521
PY  - 2000///
PB  - Butterworths
N1  - UNDERSTANDING QUALITY COMMITMENT AND LEADERSHIP DESIGN FOR QUALITY PLANNING AND PROCESSES FOR QUALITY SYSTEM DESIGN AND CONTENTS QUALITY MANAGEMENT SYSTEM UDIT/REVIEW AND SELF ASSESSMENT
N2  - UNDERSTANDING QUALITY COMMITMENT AND LEADERSHIP DESIGN FOR QUALITY PLANNING AND PROCESSES FOR QUALITY SYSTEM DESIGN AND CONTENTS QUALITY MANAGEMENT SYSTEM UDIT/REVIEW AND SELF ASSESSMENT
ER  -