Human Resource Management for the Hospitality and Tourism Industries 

 -  Elsevier - Butterworth Heinemann,  2007 
 - 306 
<br/><br/> This book takes an integrated look at human resource management (HRM) policies and practices in the tourism and hospitality industries. Preface, Human Resource Management and the Tourism and Hospitality Industry: An Introduction, International Human Resource Management, Organizational Culture, Labour Markets, Recruitment and Selection, Equal Opportunities and Managing Diversity, Training and Development, Performance Management and Performance Appraisal, Reward Strategies in the Tourism and Hospitality Industry, Employee Relations and Involvement and Participation, Welfare and Health and Safety, Grievance and Disciplinary Procedures, Conclusing Comments, Index. 
<br/><br/><label>ISBN: </label>9780750665728