TY  - BOOK
AU  - Betts Alan
AU  - Chambers Stuart
AU  - Johnson Robert
AU  - Slack Nigel
TI  - Operations and Process Management
SN  - 9780273718512
PY  - 2009///
PB  - Ft Prentice Hall
N2  - This book inspires a critical and applied mastery of the core principles and processes fundamental to managing business operations. Includes CD-ROM. Preface, Acknowledgements, Operations and Processes, Operations Strategy, Supply Network Design, Process Design 1 - Positioning, Process Design 2 - Analysis, Product and Service Design Process, Supply Chain Management, Capacity Management, Inventory Management, Resource Planning and Control, Lean Synchronization, Quality Management, Improvement, Risk and Resilience, Project Management, Index
ER  -