TY - BOOK AU - Robbins Stephen P TI - Training in Inter-Personal Skills / TIPS for Managing People at Work SN - 139262393 PY - 1989/// PB - Prentice Hall International N1 - Preface, Skills: An Introduction, A Point of Departure: Self-Awareness, Listening, Goal Setting, Providing Feedback, Appraising Performance, Disciplining, Delegating, Using Oral Persuasion, Politicking, Running a Group Meeting, Resolving Conflicts, Integration, References N2 - Preface, Skills: An Introduction, A Point of Departure: Self-Awareness, Listening, Goal Setting, Providing Feedback, Appraising Performance, Disciplining, Delegating, Using Oral Persuasion, Politicking, Running a Group Meeting, Resolving Conflicts, Integration, References ER -