Achieving Service Excellence / Maximizing Enterprise Performance Through Innovation and Technology

Contributor(s):

Chang C. M

Material type:

TextPublication details: Business Expert Press, 2014Description: 136ISBN:

9781606495445

Summary: This book specifically discusses actionable methodologies needed to generate creative ideas including which to pursue, how to justify projects financially, how to manage the development projects for innovative services, how to reach out to customer, and how to offer them superior service support. Preface, Service Growth, Strategic Differentiation, Operational Excellence, Take Charge and Conclusions, Notes, References, Index.

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Books	MC Athens Campus Library	352.63 CHA (Browse shelf(Opens below))	1	Available	9780000097583

This book specifically discusses actionable methodologies needed to generate creative ideas including which to pursue, how to justify projects financially, how to manage the development projects for innovative services, how to reach out to customer, and how to offer them superior service support. Preface, Service Growth, Strategic Differentiation, Operational Excellence, Take Charge and Conclusions, Notes, References, Index.

There are no comments on this title.

to post a comment.

Κατάλογος Βιβλιοθηκών Mediterranean College

Achieving Service Excellence / Maximizing Enterprise Performance Through Innovation and Technology