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Impact of Customer Relationship Marketing (CRM) on Business Performance

Contributor(s): Material type: TextPublication details: 2008Description: 79Summary: Introduction, Literature Review, Relationship Marketing and CRM, Impact of CRM on Business Performance, Limitations and Future Research, Methodology, Reliability Analysis, Data Collection, Sample, Discussion of Access and Ethical Considerations, Data Analysis, Exploratory Factor Analysis, Descriptive Characteristics, Regression Analyses, Research Findings and Discussion, Conclusions, Implications of Research Practitioners, Limitations, The Self-Reflected Element, Bibliography, Appendix.
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Διπλωματική εργασία MC Athens Campus Library BUS 2008 (7) (Browse shelf(Opens below)) 1 Available 9780000086778

Introduction, Literature Review, Relationship Marketing and CRM, Impact of CRM on Business Performance, Limitations and Future Research, Methodology, Reliability Analysis, Data Collection, Sample, Discussion of Access and Ethical Considerations, Data Analysis, Exploratory Factor Analysis, Descriptive Characteristics, Regression Analyses, Research Findings and Discussion, Conclusions, Implications of Research Practitioners, Limitations, The Self-Reflected Element, Bibliography, Appendix.

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