000 00821cam a22002174a 4500
005 20250605164004.0
008 250528s ||||||||||||||||||||||||d
035 _a15747
020 _a750623225
040 _aGR-AtMCL
_bgre
_dGR-AtMCL
_eAACR2
245 1 _aUnderstanding Customers / Second Edition
250 _a2nd
260 _bButterworth Heinemann,
_c1997
300 _a312
505 0 _aForeword, Preface, Identifying the Customer, Understanding Customer Behaviour, Investigating Customers, Predicting and Influencing Customer Behaviour, Index.
520 _aForeword, Preface, Identifying the Customer, Understanding Customer Behaviour, Investigating Customers, Predicting and Influencing Customer Behaviour, Index.
700 1 _aRice Chris
_91721
942 _cBK
999 _c1302
_d1302