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035 _a15980
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040 _aGR-AtMCL
_bgre
_dGR-AtMCL
_eAACR2
245 1 _aMarket-Led Strategic Change / Transforming the Process of Going to Market
250 _a2nd
260 _bButterworth Heinemann,
_c1997
300 _a674
520 _aThis book provides usable insights and advice on how to establish, develop, deliver and sustain long-term customer satisfaction which can be the only guaranteed road to survival and success. The Customer Imperative, What Going to Market is About: Defining the Strategic Pathway, The Real Issues to Manage in Going to Market, Making Market Strategy Happen, Index.
700 1 _aPiercy Nigel
_92030
942 _cBK
999 _c1526
_d1526