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035 _a17537
020 _a132017733
040 _aGR-AtMCL
_bgre
_dGR-AtMCL
_eAACR2
245 1 _aMarketing for Hospitality and Tourism / Fourth Edition
250 _a4th
260 _bPearson - Prentice Hall,
_c2006
300 _a936
520 _aUnderstanding the Hospitality and Tourism Marketing Process, Introduction: Marketing for Hospitality and Tourism, Service Characteristics of Hospitality and Tourism Marketing, The Role of Marketing in Strategic Planning, Developing Hospitality and Tourism Marketing Opportunities and Strategies, The Marketing Environment, Marketing Information Systems and Marketing Research, Consumer Markets and Consumer Buying Behavior, Organizational Buyer Behavior of Group Market, Market Segmentation and Targeting and Positioning, Developing the Hospitality and Tourism Marketing Mix, Designing and Managing Products, Internet Marketing, Building Customer Loyalty Through Quality, Pricing Products: Pricing Considerations and Approaches and Strategy, Distributions Channels, Promoting Products: Communication and Promotion Policy and Advertising, Promoting Programs: Public Relations and Sales Promotion, Professional Sales, Managing Hospitality and Tourism Marketing, Electronic Marketing: Internet Marketing and Database Marketing and Direct Marketing, Destination Marketing, Next Year's Marketing Plan.
700 1 _aBowen John
_93683
700 1 _aKotler Philip
_91146
700 1 _aMakens James
_93684
942 _cBK
999 _c2945
_d2945