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040 _aGR-AtMCL
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_dGR-AtMCL
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245 1 _aHotel and Lodging Management / An Introduction: Second Edition
250 _a2nd
260 _bJohn Wiley And Sons, Inc,
_c2006
300 _a353
520 _aThis book prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. Preface, Introduction, Growth and Development of the Lodging Industry, Organizational Structure, The Front Office, Housekeeping, The Marketing and Sales Department, Human Resource Management, Hotel Food and Beverage, Loss Prevention and Security, The General Manager, Yield Management, Management Contracts and Franchise Agreements, Time-Share and Vacation Ownership, Resorts and Themed Lodging and Special Lodging Environments, Glossary, Index.
700 1 _aStutts Alan T
_93911
700 1 _aWortman James F
_93912
942 _cBK
999 _c3122
_d3122