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035 _a17924
020 _a875846513
040 _aGR-AtMCL
_bgre
_dGR-AtMCL
_eAACR2
245 1 _aThe Balanced Scorecard / Translating Strategy Into Action
260 _bHarvard Business School Press,
_c1996
300 _a326
520 _aAn innovative management perspective that can be used to translate strategy for growth into operational terms. Preface, Measurement and Management in the Information Age, Why Does Business Need a Balanced Scorecard?, Measuring Business Strategy, Financial Perspective, Customer Perspective, Internal-Business-Process Perspective, Learning and Growth Perspective, Linking Balanced Scorecard Measures to Your Strategy, Structure and Strategy, Managing Business Strategy, Achieving Strategic Alignment: From Top to Bottom, Targets and Resource Allocation and Initiatives and Budgets, Feedback and the Strategic Learning Process, Implementing a Balanced Scorecard Management Program, Appendix: Building a Balanced Scorecard, Index.
700 1 _aKaplan Robert S
_91178
700 1 _aNorton David P
_94223
942 _cBK
999 _c3323
_d3323