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| 005 | 20250605164138.0 | ||
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| 035 | _a18866 | ||
| 020 | _a60915803 | ||
| 040 |
_aGR-AtMCL _bgre _dGR-AtMCL _eAACR2 |
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| 245 | 1 | _aMoments of Truth / New Strategies for Today's Customer - Driven Economy | |
| 250 | _a1st | ||
| 260 |
_bHarper Collins Publishers, _c1989 |
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| 300 | _a142 | ||
| 520 | _aThis book is about the importance of responding to a changing marketplace, and offers proof that the search for corporate excellence is neither monopolized by, nor restricted to, American finance and industry. Foreword, A Moment of Truth, The Vingresor and Linje Flyg Turnarounds, The SAS Turnaround, Profession: Leader, Setting the Strategy, Flattening the Pyramid, Taking Risks, Communicating, Boards and Unions, Measuring Results, Rewarding Employees, The Second Wave. | ||
| 700 | 1 |
_aCarlzon Jan _95141 |
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| 942 | _cBK | ||
| 999 |
_c4173 _d4173 |
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