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035 _a19208
020 _a1574443569
040 _aGR-AtMCL
_bgre
_dGR-AtMCL
_eAACR2
245 1 _aSuperior Customer Value in the New Economy / Concepts and Cases
250 _a2nd
260 _bCrain Books,
_c2004
300 _a434
520 _aThis book elaborates on the latest perspectives of the business and academic communities, exploring leading marketing and managing developments in the crucial area of customer value (CV). Customer Value and the Building Blocks, Creating Value Through Services and E-Commerce, Planning and Implementing a Winning Value Proposition, Delivering Long-Term Superior Value to Customers, Customer Value Cases: A Primer and Questions for Analysis, Index.
700 1 _aJohnson William C
_95447
700 1 _aWeinstein Art
_95448
942 _cBK
999 _c4476
_d4476