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035 _a20319
020 _a866122532
040 _aGR-AtMCL
_bgre
_dGR-AtMCL
_eAACR2
245 1 _aHospitality Sales and Marketing / Fourth Edition
250 _a4th
260 _c2003
300 _a568
520 _aPreface, Introduction, Introduction to Hospitality Marketing and Sales, The Marketing Plan: The Cornerstone of Sales, Managing the Marketing and Sales Office, Sales Techniques, Personal Sales, Telephone Sales, Internal Marketing and Sales, Advertising and Public Relations, Marketing, Marketing to Business Travellers, Marketing to Travel Agents, Marketing to Meeting Planners, Marketing to Special Segments, Marketing to Restaurants and Lounges, Marketing Catered Events and Meeting Rooms, Index.
700 1 _aAbbey James R.
_96325
942 _cBK
710 2 _aEducational Institute
_99792
999 _c5441
_d5441