000			01356cam a22001934a 4500
005			20250605164232.0
008			250528s ||||||||||||||||||||||||d
035			_a20992
020			_a9781494943646
040			_aGR-AtMCL _bgre _dGR-AtMCL _eAACR2
245	1		_aFront Office Management / In Hospitality Lodging Operations
260			_c2014
300			_a404
520			_aThis book offers comprehensive coverage of topics related to front office operations, including a review of technologies current in use, and an array of situations students are bound to find on the job. Preface, Introduction to Front Office Management, The Front Office Manager in Hospitality Lodging Operations, The Front Office Manager in Lodging Operations, Management Concepts as they Apply to the Front Office Manager, The Front Office Manager as Department Head, Other Management Responsibilities of the Front Office Manager, Design of the Front Office in Lodging Operations, Front Office Technology, Synopsis of Front Office Automation, Professional Aspects of Front Office Management, Effective Communication at the Front Office, Rooms Rates and Reservations, Front Office Operations, Front Office Financial Controls and Security and Job-Seeking Strategies, Glossary, Index.
700	1		_aCasado Matt A _93914
942			_cBK
999			_c6069 _d6069